Returns & Exchanges
At Merchant Menswear, we want you to be fully satisfied with your purchase. If your items aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack the garments in their original packaging, ensuring all designer tags and labels remain intact to qualify for a full refund.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal, then affix it to the outside of your package over any old barcodes.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.
